Terms of service
Welcome to Lylo Italy. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.
Acceptance of Terms
By accessing this website, placing an order, or using any of our services, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use the website only for lawful purposes and in accordance with these Terms & Conditions.
Products and Availability
Lylo Italy offers premium skincare products through its website. We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to modify product information, discontinue products, or limit quantities at any time without prior notice. Product images are for illustration purposes only, and slight variations in packaging or appearance may occur.
Pricing and Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice. Payment must be completed before an order is processed. We accept payments through secure third-party payment gateways, and Lylo Italy does not store your complete payment card details.
Order Confirmation
Once an order is placed, you will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of your order. Lylo Italy reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraudulent activity, or any other valid reason. If your payment has already been processed for a cancelled order, a refund will be initiated in accordance with our Refund Policy.
Shipping and Delivery
We aim to process and dispatch orders promptly. Delivery timelines may vary depending on your location, courier service, weather conditions, public holidays, or other unforeseen circumstances. While we strive to deliver orders within the estimated timeframe, Lylo Italy is not responsible for delays caused by third-party logistics providers.
Returns and Refunds
Returns, replacements, and refunds are subject to our Return & Refund Policy. Customers should carefully review the policy before making a purchase. Products must be returned in their original condition, unused, and with all original packaging wherever applicable.
Product Usage
Lylo Italy skincare products are intended for external use only. Customers should carefully read the product labels and usage instructions before use. We recommend performing a patch test before applying any skincare product for the first time. If irritation or an allergic reaction occurs, discontinue use immediately and consult a qualified healthcare professional. Individual results may vary depending on skin type and condition.
Intellectual Property
All content available on this website, including logos, trademarks, product names, images, graphics, text, videos, icons, website design, and other materials, is the exclusive property of Lylo Italy or itslicensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used without prior written permission.
User Conduct
You agree not to misuse this website by introducing malicious software, attempting unauthorized access, interfering with website operations, submitting false information, or engaging in any activity that violates applicable laws or infringes upon the rights of others.
Limitation of Liability
Lylo Italy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability for any claim related to your purchase shall not exceed the amount paid for the product in question, to the extent permitted by applicable law.
Disclaimer
The information provided on this website is intended for general informational purposes only and should not be considered medical advice. Our skincare products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease. Customers with specific skin concerns or medical conditions should consult a qualified dermatologist or healthcare professional before using any product.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in the city where Lylo Italy is registered.
Changes to Terms & Conditions
Lylo Italy reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on this website. Continued use of the website after such changes constitutes your acceptance of the revised Terms & Conditions.
Contact Us
Lylo Italy
Email: Customercare123@lyloitaly.com
Phone: +91-9876377403
Address: Jalandhar, Punjab