Privacy policy
Last updated: July 16, 2026
Welcome to Lylo Italy. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect personal information including your name, email address, phone number, billing and shipping address, payment details (processed securely through trusted payment gateways), and any information you voluntarily provide through contact forms or customer support. We may also collect non-personal information such as your IP address, browser type, device information, pages visited, and browsing behavior to improve website performance and user experience.
How We Use Your Information
The information we collect is used to process and deliver your orders, provide customer support, respond to inquiries, improve our products and services, personalize your shopping experience, send order updates and promotional offers (only if you have opted in), detect fraudulent activity, and comply with legal obligations. We do not sell or rent your personal information to third parties.
Payment Security
All online payments are processed through secure and trusted third-party payment providers. Lylo Italy does not store your complete credit card, debit card, or banking information on our servers. Payment transactions are protected using industry-standard security measures.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can disable cookies through your browser settings; however, some website features may not function properly.
Sharing of Information
We may share your information only with trusted third-party service providers who assist us in operating our business, including payment processors, shipping partners, website hosting providers, analytics services, and marketing platforms. These service providers are required to keep your information secure and confidential. We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to protect your data, no method of internet transmission or electronic storage is completely secure.
Your Rights
You have the right to access, update, correct, or request deletion of your personal information, subject to applicable laws. You may also unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our communications or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Lylo Italy products and services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page along with the revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the details below:
Lylo Italy
Email: Customercare123@lyloitaly.com
Phone: +91-9876377403
Address: Jalandhar, Punjab